New for 2019...

Treatment vouchers are the ideal gift for that special person, they are available for specific treatments or for a value of your desired choice. These can be bought online, posted or collected.


All gift vouchers are valid for three months.

Terms and Conditions

NEW TREATMENTS:

I have some new treatments planned for the coming months. I will keep you updated as soon as I have completed my training!


Spa Find HOT Himalayan Salt Massage

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beauty gift vouchers

Gift Vouchers

Booking Policy


At Serendipity Beauty all treatments must be paid for in full at the time of the treatment. To confirm a booking in excess of 60 minutes or for peak periods, such as December, a booking fee of 50% needs to be paid.

Cancellation Policy


At Serendipity Beauty 48 hours notice of cancellation is required to allow the opportunity for the appointment to be re-allocated. If less than 48 hours notice is given the booking fee will be retained as a cancellation fee.


If any appointment is missed without any notice the cost of the booked treatment will need to be paid and your stored card details may be used if necessary.


Serendipity Beauty reserve the right to require full payment in advance.



Privacy Policy


At Serendipity Beauty our privacy policy sets out our commitment to protect the privacy of your personal information. This information will include your:


*name

*email address

*telephone number

*date of birth

*images

*details of products and services provided


Serendipity Beauty will not share your information with any organisation other than to process card transactions using “Stripe Ltd”. Card information is not recorded or stored by Serendipity Beauty.


All customer data is discarded after seven years, which is a requirement of Serendipity Beauty’s insurance.


We will keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 30th March 2018.


Marketing Policy


At Serendipity Beauty we collect and use your personal information


*to communicate with you

*for record keeping and administration purposes

*for advertising and marketing including sending you information about our products and services.


If you would like to be removed from our marketing list please do not hesitate to change your settings on your Ovatu account alternatively please email me: tracy@serendipity-beauty.com